1Can i speak with someone ?
Of course, that’s no problem! We would be happy to assist you in the way that best suits your lifestyle. Our wonderfully dedicated and knowledgeable account representatives are available by telephone from 7-4 PST, or you can live chat with a rep. through our website. You can e-mail us as well and we guarantee you'll receive a timely response.
2How long have you been in business ?
We have been incorporated since 1995.
3Can i place the order over phone ?
Of course! Our friendly staff is more than happy to answer any questions you may have and assist in placing orders. We can be reached by phone 24x7, 9-8 IST.
4Where is your office ?
Jumpking , A93, Beary's lakeside habitat, Shantivana, Sanjeevani nagar, Bangalore, 560092
5Which Payment Modes you accept ?
We accept Credit cards, debit cards, Bank Transfer, Cash on delivery, Cash, NEFT, Paypal.
6Do you provide only spare parts ?
We supply our spare parts only to our esteemed customers.
7When Will I Receive My Order ?
Orders are shipped within 2-3 business days once the order is placed. Orders will be shipped by GATI & DHL (depending on the size of the order). Therefore, transit time will be determined based on your location and shipping method.
8If I make a purchase over the phone or Internet and want to return the item, will I be reimbursed for the shipping and handling charges?
No. The shipping costs have already been incurred at your request and therefore are non-refundable.
9How do I transport my bull?
The machine has been designed to be the most lightweight and portable system on the market. A complete system will easily fit in a small trailer, small van or pick up truck. There are 4 main components to the system: 1. The bull or other attachment 2. The motion base 3. The control console 4. The inflatable
10Is it easy to operate?
The rodeo multi ride has been designed as a piece of entertainment equipment particularly with the operator in mind. With 25 years experience in operating, we fully understood the needs of the operator. The control console has 6 automatic programs; by pressing any one of the six pre-set program buttons, the rider gets a smooth challenging ride at a variety of speeds. There is also a manual control joystick with speed controls for the spin and buck. The spin/no spin switch enables the operator to disengage the spin motion at any time, making the ride even safer for younger riders. As standard on all models, there is a keyed emergency stop, so you can lock the ride at any moment. This prevents bystanders from using the machine.
11How often should the water be changed?
Depending on usage and chemical balance this figure can vary. If properly filtered and chemically balanced, the pool water should last through a summer season. You can reduce the need for water changes by keeping your pool covered when not in use, testing the water regularly to ensure proper chemical balance, operating the pump for an adequate number of hours each day, keeping the filter pump cartridge clean and replacing the cartridge when needed.
12How does UV affect the materials used?
How long does it take to fill the pool with water? Two or more hours, depending on pool size, hose size and water pressure. Remember to observe the fill up process for several minutes to make sure that the pool is filling evenly and the water surface is level inside the pool.All PVC's degrade over prolonged exposure to excessive sunlight. INTEX pools are manufactured with UV inhibitors to delay the degradation caused by sunlight.
13How easy is it to set up?
What impresses customers the most is how incredibly quick and easy the ride is to set up. We sell these machines across the world and across language barriers, so they need to be easy to set up. It only takes two people between 5-15 minutes and then you’re fully set up and ready to go.