Delete your Bull Ride account
You can delete your Bull Ride account and the personal data tied to it at any time — from inside the Bull Ride app, or by emailing us if you can no longer sign in. This applies to both the rider app and the driver (partner) app.
Option 1 · In the app
Delete it yourself in four steps.
01
Open the Bull Ride app
Sign in with the phone number registered to the account you want to delete.
02
Go to Settings
Tap your profile, then open Settings.
03
Tap “Delete account”
Read the summary of what will be removed. Drivers should withdraw any wallet balance first — it cannot be paid out after deletion.
04
Confirm
Confirm the deletion. Your personal details are removed straight away and you are signed out.
Option 2 · By email
Can’t get into the app?
Send a deletion request from the email address on your account, or include your registered phone number so we can find it. We may ask you to confirm with a one-time code before we delete anything, and we complete requests within 30 days.
What happens to your data
What we delete, and what we have to keep.
Deleted immediately
- Your name and display name
- Email address and phone number
- Saved addresses
- Profile photo
- Bank account details (drivers)
- Your ability to sign in — the account is closed and cannot be restored
Kept, with your identity removed
Some records must be kept by law or to handle disputes and fraud. They are no longer linked to your name, email or phone number.
Retained records are deleted once the period ends.